Four steps, a single point of contact.
Each step with its checklist and what you provide. Timeframes are examples.
- Step 01Week 1 · example
Review of the current contract
We identify the term, notice period and termination clauses, then prepare the notice to your current property manager.
- Contract term identified
- Notice periods and termination clauses identified
- Termination notice prepared for your current property manager
You provideCopy of the contract, signature of the notice - Step 02Weeks 2 and 3 · example
Full transfer
Leases, tenant files, keys, service contracts and repair and payment histories.
- Leases
- Tenant files
- Keys and access: inventory and secure storage
- Service contracts: snow removal, maintenance
- Work and payment histories
You provideTransfer authorization, known codes and access, list of current contracts - Step 03Week 3 · example
Tenant notices and Cléo
Every tenant receives a clear notice: new contacts, rent payment, requests. Cléo answers from day one.
- Notice to each tenant: new contacts, rent payment, requests
- Cléo active from day one
You provideNothing: we take care of it. - Step 04End of first month · example
First report
Rent, arrears, open requests and a calendar of deadlines: a complete picture of your building.
- Rent and arrears
- Open requests
- Deadline calendar
You provideBanking details
We take care of it, you provide the essentials.
| Item | Lease Lane takes care of | You provide |
|---|---|---|
| Current contract | Review, notice-period calculation, termination notice template | Copy of the contract, signature of the notice |
| Leases and files | Retrieval, scanning, filing | Transfer authorization |
| Keys and access | Inventory and secure storage | Known codes and access |
| Service contracts | Takeover or renegotiation: snow removal, maintenance | List of current contracts |
| Tenants | Change notices, Cléo activation | Nothing to provide |
| Accounts and payments | Account opening , first report | Banking details |
They switched property managers.
The switch took one month. Tenants received the notice and Cléo took over the same day.
Questions about the transition.
These answers come from questions asked to Cléo. Our team validates and dates them before publication.
How does the transfer work if I already have a property manager?
We first read your current contract to respect its notice period. We then gather leases, files, keys and histories, notify tenants and activate Cléo. Your first report arrives at the end of the first full month.
How long is the contract, and how do I end it?
The management contract lasts 12 months and renews. To not renew it, send written notice at least 30 days before it ends; you can also end it at any time in writing. We then hand over leases, files and keys to the person you designate.
Do I keep control over important decisions?
Yes. The choice of tenant, work above your threshold, the rent increase and any recourse to the TAL are submitted to you. You approve online, in one click, and the decision is recorded in the file.
