Property management company in Québec City: choosing Lease Lane means staying one key step ahead, always.

Each offer is prepared for your building, after a 30-minute call: number of units, building condition, services wanted. You receive it in writing, with the transition timeline.

Rent collection, communication with tenants, maintenance coordination, Cléo 24/7 and the monthly report. Re-leasing, major work and Administrative Housing Tribunal (TAL) cases are specified in your quote.

The management contract lasts 12 months and renews. To not renew it, send written notice at least 30 days before it ends; you can also end it at any time in writing. We then hand over leases, files and keys to the person you designate.

Collected rents are deposited into your account at the frequency set in your management agreement, net of authorized expenses. Each payment is detailed in your owner space.

We first read your current contract to respect its notice period. We then gather leases, files, keys and histories, notify tenants and activate Cléo. Your first report arrives at the end of the first full month.

Yes. The choice of tenant, work above your threshold, the rent increase and any recourse to the TAL are submitted to you. You approve online, in one click, and the decision is recorded in the file.

It depends on the area, the price and the season. Cléo answers prospects at any time and arranges visits without waiting for office hours: fewer vacant days, less lost rent.

Each applicant chooses how to show their ability to pay: rent receipts or paid bills, references from former landlords, a credit check with their consent, or a guarantor. We do not ask for income, employer or number of occupants, and a lack of credit history is not grounds for refusal. ID is shown at signing, with no copy kept, in accordance with Law 25.

A monthly report, no later than the 15th: rents due and received, arrears, vacant units, work, invoices and deadlines. The online dashboard shows the same figures at all times.

Below the authorization threshold you set in Schedule B of your contract (no default amount), we hire the supplier and let you know. Above it, nothing is committed without your consent, except for an emergency that threatens people's safety or the building.

Yes, plexes are at the heart of our offer, along with all residential rental buildings, except divided co-ownership and short-term rentals. The service and reports are the same, whatever the number of units.

We serve all of Québec. Write to us for a quote: we'll reply within 24 hours.

Cléo answers 24/7, in French first, then in the language of the person he's speaking with. He provides general information on the Civil Code and TAL rules that apply to both parties, books viewings and triages emergencies. He hands off to a team member for an emergency, a dispute or formal notice, a repossession, an eviction or a termination, a harassment or discrimination complaint, or whenever asked. He announces every transfer: to whom, why and within what timeframe.

A reminder goes out automatically from the first day of late payment, followed by a call from the team. If the delay persists, we prepare the file for the Administrative Housing Tribunal, with your consent.

We calculate the proposed increase using the method published each year by the TAL, then submit it to you. The notice of modification goes out three to six months before the end of a twelve-month lease.

Since Bill 31, adopted in 2024, an owner who receives a notice of assignment may terminate the lease instead of consenting to it. We present each option and its effects to you before replying to the tenant.

When rent is more than three weeks late, you can ask the TAL to terminate the lease and recover the rent. We prepare the file and submit it to you before anything is filed.

Send a written notice at least six months before the end of a twelve-month lease. The tenant has one month to reply; if they refuse or do not reply, you must apply to the TAL for authorization within the following month.

No. In Québec, only the first month's rent can be requested in advance. No security deposit or post-dated cheque can be required.

The Administrative Housing Tribunal (TAL) replaced the Régie du logement on August 31, 2020. It settles disputes between tenants and landlords of residential units in Québec, and publishes the rent increase calculation method every year.